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Docs: clarify Listing Sync Pro activation error guidance (363942) #404

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Docs: clarify Listing Sync Pro activation error guidance (363942) #404

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2 changes: 2 additions & 0 deletions docusaurus/docs/accounts/manage-accounts/product-management.mdx
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Expand Up @@ -229,6 +229,8 @@ Yes, most accounts can have multiple active products. Consider integration requi
<summary>What should I do if a product activation fails?</summary>

Check integration requirements, verify account setup is complete, review any error messages, and contact technical support if needed. Document the issue for future reference and resolution.

For listing products such as **Listing Sync Pro**, make sure the account **Business Name** does not contain emojis. If activation shows an `Invalid business name` error, remove emojis from the business name and try activation again.
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