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Docs: clarify Listing Sync Pro activation error guidance (363942)#404

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Docs: clarify Listing Sync Pro activation error guidance (363942)#404
cursor[bot] wants to merge 1 commit intomasterfrom
cursordocumentation-updates-automation-883e

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@cursor cursor Bot commented Mar 26, 2026

JIRA: https://vendasta.jira.com/browse/DAT-3137

Change classification

  • UI / UX change
  • Feature behavior change

Summary of documentation updates

  • Updated an existing doc: docusaurus/docs/accounts/manage-accounts/product-management.mdx
  • Added concise guidance in the activation failure FAQ for listing products (including Listing Sync Pro): if activation shows Invalid business name, remove emojis from the account business name and retry activation.

Existing docs vs new docs

  • Existing documentation updated (no new page created).

Placement reasoning

  • The issue affects product activation behavior and troubleshooting.
  • The Manage products page already contains the activation failure FAQ, making it the most accurate and lowest-friction place for this guidance.

Acceptance criteria coverage

  • User-facing error messaging clarified as actionable behavior for docs users.
  • Validation behavior represented: unsupported emoji characters in business names can block listing product activation and surface Invalid business name.

Figma/images used

  • No Figma links provided.
  • Jira screenshots were not required for this update because behavior was clearly described in issue comments and resolution notes.

Skills used

  • sprint-review skill guidance was reviewed and applied where relevant for release-safe, evergreen doc updates.
  • Repository search/discovery tools were used to locate and prioritize existing docs.

Assumptions / limitations

  • Jira payload did not include explicit acceptance-criteria fields; mapping was based on issue description and resolved comments.
  • No merged linked PRs for DAT-3137 were discoverable in vendasta/partnercenter-docs; no additional code-author tags were added.

Review tags

@ahnikakuse
@haleyserrano
@maryam6samadi

Open in Web View Automation 

Co-authored-by: Haley <haleyserrano@users.noreply.github.com>
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