NUNCHI is built on the principle of minimal data retention. The service is designed to provide coaching insights without permanent storage of sensitive conversational data.

The Zero-Retention Protocol ensures that:

• Raw audio files are stored in volatile memory or temporary encrypted storage during processing.
• All raw data is permanently deleted immediately upon completion of the analysis or confirmation by the user.
• No conversational data is used for model training without explicit, verifiable user opt-in.

• In Transit: All data transmitted between the client and the server is encrypted using TLS 1.3 or higher.
• At Rest: Any temporary data stored in our system is encrypted using AES-256.

Our infrastructure is managed through automated orchestration scripts (IaC) to ensure consistent security configurations and minimize manual error. Access to production environments is strictly limited to authorized personnel via multi-factor authentication.

If you discover a potential security vulnerability in our platform, please report it through our official security channel. We operate a coordinated disclosure program to address and resolve security issues promptly.