Real time screen shots

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bougyman edited this page Feb 19, 2011 · 3 revisions

Search (For agents or queues)

Real-Time Search

Agent Detail Pop-up, The Ear icon is for eavesdropping, the Tap taps an agent's standby-uuid.

Agent Detail

Sort By Status

Sort by status

Sort By Name

Sort by name

Sort By Longest Idle

Sort by idle time

Sort By Extension

Sort by extension

Force George Harrison back to Available

Make George Avail