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57 changes: 42 additions & 15 deletions pages/web_cloud/web_hosting/exporter-son-site-web/guide.de-de.md
Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
---
title: "Ihre Webseite exportieren"
excerpt: "Eine OVHcloud Webseite exportieren"
updated: 2025-10-09
updated: 2025-10-14
---

## Ziel
Expand All @@ -17,22 +17,49 @@ In dieser Anleitung werden die Schritte zum Exportieren aller Elemente einer Web

## In der praktischen Anwendung

### Schritt 1: Dateien von Ihrem FTP-Speicherplatz abrufen
### 1 - Dateien von Ihrem FTP-Speicherplatz abrufen

#### 1.1 In den Speicherplatz einloggen

Um sich in Ihren Speicherplatz einzuloggen, benötigen Sie:

- einen aktiven FTP- oder SSH-Benutzer
- das Passwort für diesen Nutzeraccount
- die Server-Adresse
- den Verbindungsport des Servers

Diese Informationen wurden Ihnen per E-Mail bei der Installation Ihres Webhostings mitgeteilt. Wenn Sie nicht mehr im Besitz dieser Daten sind, loggen Sie sich in Ihr [OVHcloud-Kundencenter](/links/manager) ein und öffnen Sie im Bereich `Web Cloud`{.action} unter `Hosting-Pakete`{.action} das betreffende Hosting aus. Gehen Sie dann auf den Tab `FTP - SSH`{.action}.

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}

Es werden nun die Informationen Ihres Speicherplatzes angezeigt. Sie sollten hier alle Elemente finden, die Sie für das Einloggen in Ihren FTP-Speicherplatz brauchen. Falls nötig, konsultieren Sie unsere Anleitung: [Mit dem Speicherplatz eines Webhostings verbinden](/pages/web_cloud/web_hosting/ftp_connection). Wenn Sie das Passwort nicht kennen, lesen Sie bitte die Anleitung [Passwort eines FTP-Benutzers ändern](/pages/web_cloud/web_hosting/ftp_change_password).
- Einen aktiven FTP- oder SSH-Benutzer.
- Das Passwort für diesen Benutzer-Account.
- Die Server-Adresse.
- Den Verbindungsport des Servers.

Diese Informationen wurden Ihnen per E-Mail bei der Installation Ihres Webhostings mitgeteilt.

Wenn Sie nicht mehr im Besitz dieser Daten sind, klicken Sie auf die Tabs, um die **4** Schritte anzuzeigen.

> [!tabs]
> **Schritt 1**
>>
>> Loggen Sie sich in Ihr [OVHcloud Kundencenter](/links/manager) ein und gehen Sie in den Bereich `Web Cloud`{.action}.
>>
>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
>>
> **Schritt 2**
>>
>> Klicken Sie auf das Menü `Hosting-Pakete`{.action} und wählen Sie das betreffende Webhosting aus.
>>
>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
>>
> **Schritt 3**
>>
>> Klicken Sie auf den Tab `FTP - SSH`{.action}.
>>
>> ![FTP - SSH](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh.png){.thumbnail}
>>
> **Schritt 4**
>>
>> Es werden nun die Informationen Ihres Speicherplatzes angezeigt. Sie sollten hier alle Elemente zum Einloggen in Ihren FTP-Speicherplatz finden.
>>
>> ![FTP - SSH tab](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}
>>
>> Falls nötig, konsultieren Sie unsere Anleitung: [Mit dem Speicherplatz eines Webhostings verbinden](/pages/web_cloud/web_hosting/ftp_connection).
>>
>> Wenn Sie das Passwort nicht kennen, nutzen Sie die Anleitung [Passwort eines FTP-Benutzers ändern](/pages/web_cloud/web_hosting/ftp_change_password).

Wenn Sie alle nötigen Informationen bereit haben, können Sie Ihre Dateien auf dem Speicherplatz abrufen. Hierfür haben Sie zwei Möglichkeiten:

Expand All @@ -48,7 +75,7 @@ Gehen Sie in Ihrem OVHcloud-Kundencenter auf den Tab `Multisite`{.action}, um he

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/multisite/root-folders.png){.thumbnail}

### Schritt 2: Backup Ihrer Datenbank abrufen (optional)
### 2 - Backup Ihrer Datenbank abrufen (optional)

> [!primary]
>
Expand All @@ -61,7 +88,7 @@ Informationen zum Abrufen eines Backups Ihrer Datenbank finden Sie in unserer An
Wenn Sie eine Datenbank **Web Cloud Databases** für Ihre Website verwenden, lesen Sie den Abschnitt "Backup" in unserer Anleitung:
[Eine Datenbank Ihres Datenbankservers sichern und exportieren](/pages/web_cloud/web_cloud_databases/save-export-on-database-server).

### Schritt 3: Logs Ihres OVHcloud Webhostings abrufen
### 3 - Logs Ihres OVHcloud Webhostings abrufen

Wenn Sie den Protokollverlauf Ihrer Webseite aufbewahren möchten, haben Sie die Möglichkeit, die Logs im OVHcloud Kundencenter herunterzuladen.

Expand Down Expand Up @@ -107,4 +134,4 @@ Kontaktieren Sie für spezialisierte Dienstleistungen (SEO, Web-Entwicklung etc.

Wenn Sie Hilfe bei der Nutzung und Konfiguration Ihrer OVHcloud Lösungen benötigen, beachten Sie unsere [Support-Angebote](/links/support).

Treten Sie unserer [User Community](/links/community) bei.
Treten Sie unserer [User Community](/links/community) bei.
45 changes: 36 additions & 9 deletions pages/web_cloud/web_hosting/exporter-son-site-web/guide.en-asia.md
Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
---
title: "Exporting a website"
excerpt: "Find out how to export an OVHcloud website"
updated: 2025-10-09
updated: 2025-10-14
---

## Objective
Expand All @@ -17,7 +17,7 @@ This guideline will outline the steps to follow in order to export all elements

## Instructions

### Step 1: Retrieve files from your FTP storage space.
### 1 - Retrieve files from your FTP storage space.

#### 1.1 Log in to your storage space.

Expand All @@ -28,11 +28,38 @@ To log in to your storage space, you will need the following:
- the server address
- the server connection port

This information was included in the email informing you that your web hosting plan has been set up. If you don’t have this information, log in to the [OVHcloud Control Panel](/links/manager), go to the `Web Cloud`{.action} section, then click on `Hosting`{.action}. Select the name of the web hosting plan, and click on the `FTP - SSH`{.action} tab.

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}

The information associated with your storage space will now appear. You should be able to find the information you need to log in to it. If you need help with this, please refer to our guide on [Logging in to your Web Hosting plan’s storage space](/pages/web_cloud/web_hosting/ftp_connection). If you are no longer in possession of the password, refer to the instructions set out in our documentation on [Modifying a FTP user password](/pages/web_cloud/web_hosting/ftp_change_password).
This information was included in the email informing you that your web hosting plan has been set up.

If you don’t have this information, click on the tabs below to view each of the **4** steps.

> [!tabs]
> **Step 1**
>>
>> Log in to the [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section.
>>
>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
>>
> **Step 2**
>>
>> Click the `Hosting plans`{.action} menu, then select the Web Hosting plan concerned.
>>
>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
>>
> **Step 3**
>>
>> On the page that pops up, click on the `FTP - SSH`{.action} tab.
>>
>> ![FTP - SSH](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh.png){.thumbnail}
>>
> **Step 4**
>>
>> The information associated with your storage space will now appear. You should be able to find the information you need to log in to it.
>>
>> ![FTP - SSH tab](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}
>>
>> If you need help with this, please refer to our guide on [Logging in to your Web Hosting plan’s storage space](/pages/web_cloud/web_hosting/ftp_connection).
>>
>> If you are no longer in possession of the password, refer to the instructions set out in our documentation on [Modifying a FTP user password](/pages/web_cloud/web_hosting/ftp_change_password).

Once you have everything you need, there are two different ways of retrieving your files from the storage space:

Expand All @@ -48,7 +75,7 @@ To identify the folder that the website is stored on, go to the `Multi-site`{.ac

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/multisite/root-folders.png){.thumbnail}

### Step 2: Retrieve your database backup (optional).
### 2 - Retrieve your database backup (optional).

> [!primary]
>
Expand All @@ -58,7 +85,7 @@ To identify the folder that the website is stored on, go to the `Multi-site`{.ac
To retrieve a backup of your database, please read our guide on
[Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export).

### Step 3: Retrieve the logs for your OVHcloud web hosting plan.
### 3 - Retrieve the logs for your OVHcloud web hosting plan.

If you would like to download your website’s logs, you can do so via your web hosting plan.

Expand Down
45 changes: 36 additions & 9 deletions pages/web_cloud/web_hosting/exporter-son-site-web/guide.en-au.md
Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
---
title: "Exporting a website"
excerpt: "Find out how to export an OVHcloud website"
updated: 2025-10-09
updated: 2025-10-14
---

## Objective
Expand All @@ -17,7 +17,7 @@ This guideline will outline the steps to follow in order to export all elements

## Instructions

### Step 1: Retrieve files from your FTP storage space.
### 1 - Retrieve files from your FTP storage space.

#### 1.1 Log in to your storage space.

Expand All @@ -28,11 +28,38 @@ To log in to your storage space, you will need the following:
- the server address
- the server connection port

This information was included in the email informing you that your web hosting plan has been set up. If you don’t have this information, log in to the [OVHcloud Control Panel](/links/manager), go to the `Web Cloud`{.action} section, then click on `Hosting`{.action}. Select the name of the web hosting plan, and click on the `FTP - SSH`{.action} tab.

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}

The information associated with your storage space will now appear. You should be able to find the information you need to log in to it. If you need help with this, please refer to our guide on [Logging in to your Web Hosting plan’s storage space](/pages/web_cloud/web_hosting/ftp_connection). If you are no longer in possession of the password, refer to the instructions set out in our documentation on [Modifying a FTP user password](/pages/web_cloud/web_hosting/ftp_change_password).
This information was included in the email informing you that your web hosting plan has been set up.

If you don’t have this information, click on the tabs below to view each of the **4** steps.

> [!tabs]
> **Step 1**
>>
>> Log in to the [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section.
>>
>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
>>
> **Step 2**
>>
>> Click the `Hosting plans`{.action} menu, then select the Web Hosting plan concerned.
>>
>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
>>
> **Step 3**
>>
>> On the page that pops up, click on the `FTP - SSH`{.action} tab.
>>
>> ![FTP - SSH](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh.png){.thumbnail}
>>
> **Step 4**
>>
>> The information associated with your storage space will now appear. You should be able to find the information you need to log in to it.
>>
>> ![FTP - SSH tab](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}
>>
>> If you need help with this, please refer to our guide on [Logging in to your Web Hosting plan’s storage space](/pages/web_cloud/web_hosting/ftp_connection).
>>
>> If you are no longer in possession of the password, refer to the instructions set out in our documentation on [Modifying a FTP user password](/pages/web_cloud/web_hosting/ftp_change_password).

Once you have everything you need, there are two different ways of retrieving your files from the storage space:

Expand All @@ -48,7 +75,7 @@ To identify the folder that the website is stored on, go to the `Multi-site`{.ac

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/multisite/root-folders.png){.thumbnail}

### Step 2: Retrieve your database backup (optional).
### 2 - Retrieve your database backup (optional).

> [!primary]
>
Expand All @@ -58,7 +85,7 @@ To identify the folder that the website is stored on, go to the `Multi-site`{.ac
To retrieve a backup of your database, please read our guide on
[Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export).

### Step 3: Retrieve the logs for your OVHcloud web hosting plan.
### 3 - Retrieve the logs for your OVHcloud web hosting plan.

If you would like to download your website’s logs, you can do so via your web hosting plan.

Expand Down
45 changes: 36 additions & 9 deletions pages/web_cloud/web_hosting/exporter-son-site-web/guide.en-ca.md
Original file line number Diff line number Diff line change
@@ -1,7 +1,7 @@
---
title: "Exporting a website"
excerpt: "Find out how to export an OVHcloud website"
updated: 2025-10-09
updated: 2025-10-14
---

## Objective
Expand All @@ -17,7 +17,7 @@ This guideline will outline the steps to follow in order to export all elements

## Instructions

### Step 1: Retrieve files from your FTP storage space.
### 1 - Retrieve files from your FTP storage space.

#### 1.1 Log in to your storage space.

Expand All @@ -28,11 +28,38 @@ To log in to your storage space, you will need the following:
- the server address
- the server connection port

This information was included in the email informing you that your web hosting plan has been set up. If you don’t have this information, log in to the [OVHcloud Control Panel](/links/manager), go to the `Web Cloud`{.action} section, then click on `Hosting`{.action}. Select the name of the web hosting plan, and click on the `FTP - SSH`{.action} tab.

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}

The information associated with your storage space will now appear. You should be able to find the information you need to log in to it. If you need help with this, please refer to our guide on [Logging in to your Web Hosting plan’s storage space](/pages/web_cloud/web_hosting/ftp_connection). If you are no longer in possession of the password, refer to the instructions set out in our documentation on [Modifying a FTP user password](/pages/web_cloud/web_hosting/ftp_change_password).
This information was included in the email informing you that your web hosting plan has been set up.

If you don’t have this information, click on the tabs below to view each of the **4** steps.

> [!tabs]
> **Step 1**
>>
>> Log in to the [OVHcloud Control Panel](/links/manager), then go to the `Web Cloud`{.action} section.
>>
>> ![Web Cloud](/pages/assets/screens/control_panel/product-selection/web-cloud.png){.thumbnail}
>>
> **Step 2**
>>
>> Click the `Hosting plans`{.action} menu, then select the Web Hosting plan concerned.
>>
>> ![Web Hosting](/pages/assets/screens/control_panel/product-selection/web-cloud/hosting-plans.png){.thumbnail}
>>
> **Step 3**
>>
>> On the page that pops up, click on the `FTP - SSH`{.action} tab.
>>
>> ![FTP - SSH](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh.png){.thumbnail}
>>
> **Step 4**
>>
>> The information associated with your storage space will now appear. You should be able to find the information you need to log in to it.
>>
>> ![FTP - SSH tab](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/ftp-ssh/tab-pro.png){.thumbnail}
>>
>> If you need help with this, please refer to our guide on [Logging in to your Web Hosting plan’s storage space](/pages/web_cloud/web_hosting/ftp_connection).
>>
>> If you are no longer in possession of the password, refer to the instructions set out in our documentation on [Modifying a FTP user password](/pages/web_cloud/web_hosting/ftp_change_password).

Once you have everything you need, there are two different ways of retrieving your files from the storage space:

Expand All @@ -48,7 +75,7 @@ To identify the folder that the website is stored on, go to the `Multi-site`{.ac

![export-website](/pages/assets/screens/control_panel/product-selection/web-cloud/web-hosting/multisite/root-folders.png){.thumbnail}

### Step 2: Retrieve your database backup (optional).
### 2 - Retrieve your database backup (optional).

> [!primary]
>
Expand All @@ -58,7 +85,7 @@ To identify the folder that the website is stored on, go to the `Multi-site`{.ac
To retrieve a backup of your database, please read our guide on
[Retrieving the backup of a Web Hosting plan’s database](/pages/web_cloud/web_hosting/sql_database_export).

### Step 3: Retrieve the logs for your OVHcloud web hosting plan.
### 3 - Retrieve the logs for your OVHcloud web hosting plan.

If you would like to download your website’s logs, you can do so via your web hosting plan.

Expand Down
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