Skip to content

Conversation

@marcmlc
Copy link
Contributor

@marcmlc marcmlc commented Oct 7, 2025

Summary

  • Moved conversation_to_link_id parameter from unstable to 2.14 API version
  • Added documentation for ticket linking functionality

Details

The conversation_to_link_id parameter allows linking conversations to tickets with the following valid combinations:

  • conversation | back-office ticket
  • customer tickets | non-shared back-office ticket
  • conversation | tracker ticket
  • customer ticket | tracker ticket

Follow up to https://github.com/intercom/intercom/pull/437860

🤖 Generated with Claude Code

Moved conversation_to_link_id parameter from unstable to 2.14 API version. This parameter allows linking conversations to tickets with the following valid combinations:
- conversation | back-office ticket
- customer tickets | non-shared back-office ticket
- conversation | tracker ticket
- customer ticket | tracker ticket

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude <[email protected]>
@marcmlc marcmlc requested a review from a team October 7, 2025 10:09
@marcmlc marcmlc merged commit 524d65c into main Oct 7, 2025
6 checks passed
@marcmlc marcmlc deleted the marcmeillac/move-conversation-to-link-id-to-stable branch October 7, 2025 10:47
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

2 participants