Hi, I’m Ember.
I’m an experienced technical communicator with a background in information literacy and higher education, making my home in the beautiful Pacific Northwest.
I work as a Technical Writer for LaunchDarkly, using agentic tooling and docs-as-code to produce internal and client-facing documentation for SaaS products, including implementation guides, API documentation, technical blog posts, SDK documentation, and more.
To read some examples of my work, view my portfolio.
I also speak at software development conferences and to other industry professionals about how to write technical documentation. To watch some of my presentations and interviews, see my media page.
I hold an MA in Information Science and Learning Technology and a BA in Graphic Design, and am TESOL certified (Teacher of English to Speakers of Other Languages).