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Individual gallery does not load in Chrome, Safari, or Edge #1449
QA notes
Reported and replicated in Snail Wildbook. It appears to affect only specific individuals, possibly browser-specific? Logged in as the reporting user, it displayed images in Brave and Firefox, but not in Chrome, Safari, or Edge.
Testing in my own account as an Admin did not impact whether the results displayed in Safari, Chrome, or Edge when looking up the same individual "006_achmus_makw_2023". Switching back to the user's account, the "No image available" message appeared. Verified that the reporting user owns several encounters of the individual. Contact me for the users' details for testing.
@erinz2020 I'll message you the user's account details because it isn't happening if you're logged in with admin perms. If that makes it less of a front end issue, we can wrangle @JasonWildMe to take over.
Activity
goddesswarship commentedon Feb 12, 2026
@JasonWildMe for visibility
goddesswarship commentedon Mar 10, 2026
@erinz2020, different behavior between browsers sounds like it may be a front end issue?
erinz2020 commentedon Mar 11, 2026
@goddesswarship i could not replicate using my account, may need your help with the details
goddesswarship commentedon Mar 11, 2026
@erinz2020 I'll message you the user's account details because it isn't happening if you're logged in with admin perms. If that makes it less of a front end issue, we can wrangle @JasonWildMe to take over.