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fix: special characters not escaped in Omnichannel queue side panel message preview #41852

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Merged
julio-rocketchat merged 1 commit into from
Aug 19, 2026
+8 −1
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fix: special characters not escaped in Omnichannel queue side panel message preview #41852

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5 changes: 5 additions & 0 deletions .changeset/shy-actors-jump.md
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Original file line number Diff line number Diff line change
@@ -0,0 +1,5 @@
---
'@rocket.chat/meteor': patch
---

Fixes special characters not being escaped in the visitor name shown in the Omnichannel queue side panel's message preview
4 changes: 3 additions & 1 deletion apps/meteor/client/views/navigation/sidepanel/omnichannel/InquireSidePanelItem.tsx
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Original file line number Diff line number Diff line change
@@ -1,5 +1,6 @@
import { isOmnichannelRoom } from '@rocket.chat/core-typings';
import { SidebarV2ItemIcon as SidebarItemIcon } from '@rocket.chat/fuselage';
import { escapeHTML } from '@rocket.chat/string-helpers';
import { RoomAvatar } from '@rocket.chat/ui-avatar';
import { useUserId } from '@rocket.chat/ui-contexts';
import { memo } from 'react';
Expand Down Expand Up @@ -29,7 +30,8 @@ const InquireSidePanelItem = ({ room, openedRoom, ...props }: InquireSidePanelIt

const time = 'lastMessage' in room ? room.lastMessage?.ts : undefined;
const message =
room.lastMessage && `${room.lastMessage.u.name || room.lastMessage.u.username}: ${normalizeNavigationMessage(room.lastMessage, t)}`;
room.lastMessage &&
`${escapeHTML(room.lastMessage.u.name || room.lastMessage.u.username)}: ${normalizeNavigationMessage(room.lastMessage, t)}`;
const title = roomCoordinator.getRoomName(room.t, room) || '';
const href = roomCoordinator.getRouteLink(room.t, room) || '';

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