I am unable to use my api

[Bzyczek7]

Retry Error
Your account's current usage pattern does not comply with the Fair Usage Policy, and your request frequency has been limited. For details, please refer to the Subscription Service Agreement. To restore access, please submit a request.

[JaredforReal]

@Bzyczek7 Sorry for your frustration. Could you please share your subscription plan and your specific usage scenario?

Based on the message you received, your usage pattern appears to be inconsistent with the intended use cases of the Coding Plan, which may have triggered the Fair Usage Policy rate limits. To help us investigate further and assist with restoring access, please provide more details about your typical usage, such as:

• Whether you mainly use it for code generation, agents, or automated workflows
• Whether there are high-frequency requests, scripted/API-based usage, or concurrent usage across multiple devices
• Your approximate usage frequency and the typical size/scope of each task

[Bzyczek7]

You should be able to easily see that on my account so I'm not sure why i have to provide that. I have the coding plan and I just use it to help me code. I have not recently used it with Openclaw so i'm surprised it's happening now. I haven't even used it that often recently.

[Bzyczek7]

It's actually working today. I'm just surprised that i was disallowed to use the llm for 2 days for some phantom reason. Next time you do it ... I would like a e-mail with what i'm doing wrong.

[JaredforReal]

@Bzyczek7 According to the documentation, OpenClaw is supported under the Coding Plan:

DevPack Tool Docs

Under high inference load (typically around 2–6 PM Singapore time, though this time window may vary), some requests may encounter temporary rate limits.

Could you please provide your z.ai User ID so we can investigate the cause of the temporary “disallowed” status on your account?

[Bzyczek7]

26711757242956967