Hi,
I am having issues opening HEIF-/HEIC-files on Windows 11 24H2 with latest patch level on multiple machines. JPEGview just displays a brief error text in the middle of the window that the file cannot be opened. With the Windows Photo app, HEIC-files open fine.
Sample file is attached, the image was taken with iOS 18.7.1.
How can I help to troubleshoot this?
Regards
Arne
IMG_2787.zip

Hi,
I am having issues opening HEIF-/HEIC-files on Windows 11 24H2 with latest patch level on multiple machines. JPEGview just displays a brief error text in the middle of the window that the file cannot be opened. With the Windows Photo app, HEIC-files open fine.
Sample file is attached, the image was taken with iOS 18.7.1.
How can I help to troubleshoot this?
Regards
Arne
IMG_2787.zip