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Setup required by the Support Team

These steps are required by the Support Team to help staff setup their Macs.

Once a new Mac has passed the initial setup, the support team need to action the following.

Everyone

These commands are carried out within the Addigy portal:

For developers:

New staff only

This is carried out for within the Apple Business Manager portal:

  • Go to Users
  • Select Add
  • Setup a new user with an Apple ID as user@studio24.net
  • Select 'Create Sign-in'
  • Select sending the new Sign-in via email

Addigy setup

To update these items it is best that the Macbook is online

Setup Device Name via device facts

  • Go to the devices page in the Addigy portal
  • Select the device (click the hyperlinked Device Name)
  • Select Scripts
  • Select Manage
  • Select the script Change Device Name & edit
  • Update the device name to the correct name eg Macbook Pro 48
  • Save the script and close the script listing window
  • Choose the Change Device Name script in the Run or Assign Script to a device box
  • Select Send
  • This should show in the device facts within a few minutes

Setup asset tag

  • Go to the devices page in the Addigy portal
  • Select the device (click the hyperlinked Device Name)
  • Select Scripts
  • Select Manage
  • Select the script Allocate asset tag & edit
  • Update the device name to the correct name eg 48
  • Save the script and close the script listing window
  • Choose the Allocate asset tag script in the Run or Assign Script to a device box
  • Select Send
  • This should show in the device facts within a few minutes

Setup firmware password via 'Script' deployment

  • Go to the devices page in Addigy
  • Go to the devices page in the Addigy portal
  • Select the device (click the hyperlinked Device Name)
  • Select Scripts
  • Choose the Set firmware password script in the Run or Assign Script to a device box
  • Select Send
  • To check the deployment process select History in the device->scripts page

Setup sudo access - developers only

  • Go to the devices page in the Addigy portal
  • Select the device (click the hyperlinked Device Name)
  • Select Scripts
  • Choose the Add sudoers file script in the Run or Assign Script to a device box
  • Select Send
  • To check the deployment process select History in the device->scripts page
  • Once deployed, connect to the Mac via Liveterminal and run nano /etc/sudoers.d/username
  • Add the following line to the file (replacing username with the correct username eg sjones):
    username ALL=(ALL) ALL
    
  • Save the file and exit, exit the LiveTerminal session
  • The user should now be able to run commands with sudo access