Installation of the extension impossible when using accented characters in user name

[jdemiaux]

Hi,
The installation of the connector is not possible if the name of the user, I used Jérôme, contains some characters (à, é, è, ç ...).
Here are the error messages.

Erreur de chargement du fichier C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/main.rb
Error: #<LoadError: cannot load such file -- sqlite3>
C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require' C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require'
C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/accounts.rb:8:in rescue in <top (required)>' C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/accounts.rb:3:in <top (required)>'
C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require' C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require'
C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/dialog.rb:5:in <top (required)>' C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require'
C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require' C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/main.rb:4:in <top (required)>'
C:/Program Files/SketchUp/SketchUp 2022/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2022/Tools/extensions.rb:197:in load'
C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:39:in register_extension' C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:39:in module:SpeckleConnector'
C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:6:in <module:SpeckleSystems>' C:/Users/Jérôme/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:5:in <top (required)>'

Regards.

[oguzhankoral]

@jdemiaux Thanks for reporting,

This is happening most probably load paths forced to encode "UTF-8". I will check this one out and fix.

Best,

[oguzhankoral]

@jdemiaux Can you please test your case with new release 2.10.0-rc4? Let me know please if issue is still persist! Hope will work.

[jdemiaux]

Hi,
Not better.
The installation works well but as soon as I use it, sketchup crashes.
At launch the following messages appear

Erreur de chargement du fichier C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/main.rb
Error: #<LoadError: cannot load such file -- sqlite3>
C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require' C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require'
C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/accounts.rb:8:in rescue in <top (required)>' C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/accounts.rb:3:in <top (required)>'
C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require' C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require'
C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/dialog.rb:5:in <top (required)>' C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require'
C:/Program Files/SketchUp/SketchUp 2022/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in require' C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/main.rb:4:in <top (required)>'
C:/Program Files/SketchUp/SketchUp 2022/Tools/extensions.rb:197:in require' C:/Program Files/SketchUp/SketchUp 2022/Tools/extensions.rb:197:in load'
C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:39:in register_extension' C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:39:in module:SpeckleConnector'
C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:6:in <module:SpeckleSystems>' C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector.rb:5:in <top (required)>'

Hope this helps

[oguzhankoral]

@jdemiaux It seems to me somehow you could not install latest version appropriately. Because error causes from file main.rb in C:/Users/Hélène/AppData/Roaming/SketchUp/SketchUp 2022/SketchUp/Plugins/speckle_connector/main.rb which we do not have this file anymore with new releases. So your SketchUp tries to run old version.

Can you please uninstall SketchUp connector by Manager for Speckle and reinstall 2.10.0?

[jdemiaux]

apologies.
Indeed the update was not done correctly.
So I redid a clean installation of the connector 2.10.0.
No more error messages at launch but a bugsplat as soon as I click on the launch connector button.
Works on the same computer with a path without accent.
no pressure, no emergency, I changed the name of the user directory.
Thanks for your work
Temp.zip

[oguzhankoral]

@jdemiaux Thanks for reporting this issue anyway. This might happen to someone else, I will investigate to fix this one.

[oguzhankoral]

@jdemiaux Let me ask you something please to understand encoding problem with more detail. I guess this happens when users not using English version of Windows + when we use encoding as UTF-8 on our Connector paths. Can you confirm me please if your current Windows is not an English version? If not can you provide me with which language you run your Windows?

[jdemiaux]

@oguzhankoral French version of windows 10