Not able to link bonob to Sonos (S2)

[foldericon]

I am trying to get gonic to work with Sonos S2. My bonob service is reachable over the internet and I created a new sonos integration.
When I add the service in the sonos app, I login in the browser and the page says "Login successful!". Back in the Sonos app, it keeps loading and after a while it says there was an error.

Here is the bonob debug log:
{"level":"debug","message":{"data":"Handling POST on /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-02-14 13:03:25"}
{"level":"debug","message":{"data":"<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/\"><s:Header><credentials xmlns="http://www.sonos.com/Services/1.1\">00-00-00-00-00-00:0Sonos</s:Header><s:Body><getDeviceAuthToken xmlns="http://www.sonos.com/Services/1.1\">Sonos_MzvMZS8VJqHuekTXXPdbtML8dQ_798058f2382b0743-deb0-477c-b3d7-0713819996bf</s:Body></s:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-02-14 13:03:25"}
{"level":"debug","message":{"data":"Attempting to bind to /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-02-14 13:03:25"}
{"level":"debug","message":{"data":"Trying SonosSoap from path /Test/TestService.php","level":"info"},"service":"bonob","timestamp":"2026-02-14 13:03:25"}
{"level":"info","message":"Client not linked, awaiting user to associate account with link code by logging in.","service":"bonob","timestamp":"2026-02-14 13:03:25"}
{"level":"debug","message":{"data":"<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/\" xmlns:tns="http://www.sonos.com/Services/1.1\">soap:Bodysoap:FaultClient.NOT_LINKED_RETRYLink Code not found yet, sonos app will keep polling until you log in to bonobNOT_LINKED_RETRY5</soap:Fault></soap:Body></soap:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-02-14 13:03:25"}
{"level":"debug","message":"/ (req[accept-language]=undefined)","service":"bonob","timestamp":"2026-02-14 13:03:26"}
{"level":"debug","message":"/login (req[accept-language]=de-DE,de;q=0.9)","service":"bonob","timestamp":"2026-02-14 13:03:29"}
{"level":"debug","message":{"data":"Handling POST on /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-02-14 13:03:31"}
{"level":"debug","message":{"data":"<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/\"><s:Header><credentials xmlns="http://www.sonos.com/Services/1.1\">00-00-00-00-00-00:0Sonos</s:Header><s:Body><getDeviceAuthToken xmlns="http://www.sonos.com/Services/1.1\">Sonos_MzvMZS8VJqHuekTXXPdbtML8dQ_798058f2382b0743-deb0-477c-b3d7-0713819996bf</s:Body></s:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-02-14 13:03:31"}

Am I missing something?

[foldericon]

Nevermind, I tried again after a while and now it worked.

[simojenki]

The process typically takes a few seconds, though Sonos has made it more complicated with S2 as now their servers are involved as well, whereas on S1 that was not the case

[jameslashmar]

So i am experiencing this too.

My Sonos Arc is wired in, I also have a Sonos wired amp, and a wired PC. The PC can add the new Sonos integration I setup, but for some reason, my android see's Navidrome, but cannot show any music., "no content available"

If i remove the integration, and try add it again on the phone, I get "Something went wrong, check your internet".

I can see the bonob url and login on mobile chrome browser too.

This is a Pixel10, latest android.

I just went through an absolute nightmare with this with Cloudflare DNS and my Synology, but i'll pick that up in another thread.

[rondewoo]

I am experiencing the same thing. Successfully logging in but then nothing happens.

Mar 11 11:45:04 bonob node[12541]: {"level":"info","message":"Client not linked, awaiting user to associate account with link code by logging in.","service":"bonob","timestamp":"2026-03-11 12:45:04"}

[simojenki]

this Client not linked, awaiting user to associate account with link code by logging in." message occurs when the sonos app passes over to the browser for you to log in, when you login successfully in the browser then the sonos app and bonob should become linked. This can take a few seconds or so.

[joshuaswilcox]

I am getting that error as well in my logs and after following the s2 docs when i click "Add to Sonos" on my integration, it says "Service Not Found". I am not sure how to debug what is missing, i received the success message on this step:

Click on Refresh and then Send. You should get a success message that you can dismiss with Done.

[simojenki]

@foldericon everything work ok?

[rondewoo]

this Client not linked, awaiting user to associate account with link code by logging in." message occurs when the sonos app passes over to the browser for you to log in, when you login successfully in the browser then the sonos app and bonob should become linked. This can take a few seconds or so.

This is still not working for me. It redirects to the login page. I log in. The page says "Login successful!" and nothing happens. I wait for a few seconds and go back to the S2 app and it tells me "XXX wasn't added. Something went wrong. Please try again.". I am on android if that helps.

Nevermind. For others finding this issue: I just went back into the setup on https://developer.sonos.com/ for my integration and it turned out, there were a few sections missing the checkmark on the left side. So I went over all of them again and saved all sections. All sections had checkmarks. I saved. Et voila - service authentication worked.

[mihaitom]

Edit:

This issue appears to have resolved itself. After several hours of testing with both Android and iOS devices, the connection suddenly worked without any further changes on my side when reopening the Sonos app.

Original Post:

I'm trying to set up bonob with Navidrome for Sonos S2, but the account linking flow does not complete properly.

Setup

bonob running via Docker
Navidrome as Subsonic backend
Public HTTPS endpoint configured

bonob config

services:
  navidrome:
    ...

  bonob:
    image: simojenki/bonob:latest
    user: 1000:1000
    ports:
      - "4534:4534"
    restart: unless-stopped
    environment:
      TZ: Europe/Berlin
      BNB_PORT: 4534
      BNB_URL: https://bonob.<domain>.<tld>
      BNB_SUBSONIC_URL: http://navidrome:4533
      BNB_SECRET: ********
      BNB_SONOS_DEVICE_DISCOVERY: "false"
      BNB_SONOS_AUTO_REGISTER: "false"
      # BNB_SONOS_SERVICE_ID: ******
      # BNB_SONOS_SEED_HOST: 10.2.2.186
      BNB_REPORT_NOW_PLAYING: "true"
      BNB_ICON_FOREGROUND_COLOR: #1db954
      BNB_ICON_BACKGROUND_COLOR: #121212
      BNB_LOGIN_THEME: 'navidrome-ish'
      BNB_LOG_LEVEL: debug
      BNB_SERVER_LOG_REQUESTS: "true"

Observed Behavior

Sonos app initiates linking (getAppLink)
Redirect to bonob login works
Login is successful
bonob issues an auth token (getDeviceAuthTokenResponse)
however the sonos app says there is an error

What I already checked / tried

• Public DNS and HTTPS endpoints are reachable and return 200 OK
• No port mismatch (external 443 → internal 4534)
• BNB_URL is set correctly (HTTPS, no explicit port)
• Tried multiple combinations of Sonos-related settings:
  • BNB_SONOS_DEVICE_DISCOVERY
  • BNB_SONOS_SEED_HOST
  • BNB_SONOS_SERVICE_ID
  • BNB_SONOS_AUTO_REGISTER
• Recreated the Sonos Content Integration multiple times following the sonos-s2-setup.md guide
• No whitelist restrictions configured

Bonob logs

{"level":"info","message":"Starting bonob with config {\"port\":4534,\"bonobUrl\":{\"url\":\"https://bonob.<domain>.<tld>/\"},\"secret\":\"*******\",\"authTimeout\":\"1h\",\"icons\":{},\"logRequests\":true,\"sonos\":{\"serviceName\":\"bonob\",\"discovery\":{\"enabled\":false},\"autoRegister\":false,\"sid\":246},\"subsonic\":{\"url\":{\"url\":\"http://navidrome:4533/\"}},\"scrobbleTracks\":true,\"reportNowPlaying\":true,\"loginTheme\":\"navidrome-ish\"}","service":"bonob","timestamp":"2026-04-18 10:39:10"}
{"level":"info","message":"Listening on 4534 available @ https://bonob.<domain>.<tld>/","service":"bonob","timestamp":"2026-04-18 10:39:10"}
{"level":"debug","message":{"data":"Handling POST on /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:35"}
{"level":"debug","message":{"data":"<s:Envelope xmlns:s=\"http://schemas.xmlsoap.org/soap/envelope/\"><s:Header><credentials xmlns=\"http://www.sonos.com/Services/1.1\"><deviceId>00-00-00-00-00-00:0</deviceId><deviceProvider>Sonos</deviceProvider></credentials></s:Header><s:Body><getAppLink xmlns=\"http://www.sonos.com/Services/1.1\"><householdId>Sonos_*********</householdId><hardware>samsung:gtaxlwifixx:SM-T580</hardware><osVersion>8.1.0</osVersion><sonosAppName>ACR_:samsung:gtaxlwifixx:SM-T580</sonosAppName><callbackPath>sonos-2://x-callback-url/addAccount?state=iid%3Done.<domain>.navidrome%26hhid%3DSonos_dJys6RepADuExZGL5qg5vP5mjT.1Nul-XlBdQHs4AdF1TP7%26callbackPath%3D%2FaddAccount</callbackPath></getAppLink></s:Body></s:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:35"}
{"level":"debug","message":{"data":"Attempting to bind to /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:35"}
{"level":"debug","message":{"data":"Trying SonosSoap from path /Test/TestService.php","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:35"}
{"level":"debug","message":{"data":"<?xml version=\"1.0\" encoding=\"utf-8\"?><soap:Envelope xmlns:soap=\"http://schemas.xmlsoap.org/soap/envelope/\"  xmlns:tns=\"http://www.sonos.com/Services/1.1\"><soap:Body><getAppLinkResponse xmlns=\"http://www.sonos.com/Services/1.1\"><getAppLinkResult><authorizeAccount><appUrlStringId>AppLinkMessage</appUrlStringId><deviceLink><regUrl>https://bonob.<domain>.<tld>/login?linkCode=*********</regUrl><linkCode>*********</linkCode><showLinkCode>false</showLinkCode></deviceLink></authorizeAccount></getAppLinkResult></getAppLinkResponse></soap:Body></soap:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:35"}
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:35 +0000] "POST /ws/sonos HTTP/1.1" 200 - "-" "Linux UPnP/1.0 Sonos/94.1-75110"
{"level":"debug","message":"/login (req[accept-language]=de-DE)","service":"bonob","timestamp":"2026-04-18 10:39:39"}
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:39 +0000] "GET /login?linkCode=********* HTTP/1.1" 200 25561 "-" "Mozilla/5.0 (Android 8.1.0; Mobile; rv:109.0) Gecko/111.0 Firefox/111.0"
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:39 +0000] "GET /navidrome-ish/index-B3wIDoCy.css HTTP/1.1" 200 43443 "https://bonob.<domain>.<tld>/login?linkCode=*********" "Mozilla/5.0 (Android 8.1.0; Mobile; rv:109.0) Gecko/111.0 Firefox/111.0"
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:39 +0000] "GET /navidrome-ish/android-icon-192x192-D_ka5daf.png HTTP/1.1" 200 9876 "https://bonob.<domain>.<tld>/login?linkCode=*********" "Mozilla/5.0 (Android 8.1.0; Mobile; rv:109.0) Gecko/111.0 Firefox/111.0"
::1 - - [18/Apr/2026:08:39:40 +0000] "GET /about HTTP/1.1" 200 38 "-" "Wget/1.21.3"
{"level":"debug","message":{"data":"Handling POST on /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:41"}
{"level":"debug","message":{"data":"<s:Envelope xmlns:s=\"http://schemas.xmlsoap.org/soap/envelope/\"><s:Header><credentials xmlns=\"http://www.sonos.com/Services/1.1\"><deviceId>00-00-00-00-00-00:0</deviceId><deviceProvider>Sonos</deviceProvider></credentials></s:Header><s:Body><getDeviceAuthToken xmlns=\"http://www.sonos.com/Services/1.1\"><householdId>Sonos_dJys6RepADuExZGL5qg5vP5mjT_78dfdf14</householdId><linkCode>*********</linkCode></getDeviceAuthToken></s:Body></s:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:41"}
{"level":"debug","message":{"data":"Attempting to bind to /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:41"}
{"level":"debug","message":{"data":"Trying SonosSoap from path /Test/TestService.php","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:41"}
{"level":"info","message":"Client not linked, awaiting user to associate account with link code by logging in.","service":"bonob","timestamp":"2026-04-18 10:39:41"}
{"level":"debug","message":{"data":"<?xml version=\"1.0\" encoding=\"utf-8\"?><soap:Envelope xmlns:soap=\"http://schemas.xmlsoap.org/soap/envelope/\"  xmlns:tns=\"http://www.sonos.com/Services/1.1\"><soap:Body><soap:Fault><faultcode>Client.NOT_LINKED_RETRY</faultcode><faultstring>Link Code not found yet, sonos app will keep polling until you log in to bonob</faultstring><detail><ExceptionInfo>NOT_LINKED_RETRY</ExceptionInfo><SonosError>5</SonosError></detail></soap:Fault></soap:Body></soap:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:41"}
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:41 +0000] "POST /ws/sonos HTTP/1.1" 200 - "-" "Linux UPnP/1.0 Sonos/94.1-75110"
{"level":"debug","message":{"data":"Handling POST on /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:46"}
{"level":"debug","message":{"data":"<s:Envelope xmlns:s=\"http://schemas.xmlsoap.org/soap/envelope/\"><s:Header><credentials xmlns=\"http://www.sonos.com/Services/1.1\"><deviceId>00-00-00-00-00-00:0</deviceId><deviceProvider>Sonos</deviceProvider></credentials></s:Header><s:Body><getDeviceAuthToken xmlns=\"http://www.sonos.com/Services/1.1\"><householdId>Sonos_*********</householdId><linkCode>*********</linkCode></getDeviceAuthToken></s:Body></s:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:46"}
{"level":"debug","message":{"data":"Attempting to bind to /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:46"}
{"level":"debug","message":{"data":"Trying SonosSoap from path /Test/TestService.php","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:46"}
{"level":"info","message":"Client not linked, awaiting user to associate account with link code by logging in.","service":"bonob","timestamp":"2026-04-18 10:39:46"}
{"level":"debug","message":{"data":"<?xml version=\"1.0\" encoding=\"utf-8\"?><soap:Envelope xmlns:soap=\"http://schemas.xmlsoap.org/soap/envelope/\"  xmlns:tns=\"http://www.sonos.com/Services/1.1\"><soap:Body><soap:Fault><faultcode>Client.NOT_LINKED_RETRY</faultcode><faultstring>Link Code not found yet, sonos app will keep polling until you log in to bonob</faultstring><detail><ExceptionInfo>NOT_LINKED_RETRY</ExceptionInfo><SonosError>5</SonosError></detail></soap:Fault></soap:Body></soap:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:46"}
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:46 +0000] "POST /ws/sonos HTTP/1.1" 200 - "-" "Linux UPnP/1.0 Sonos/94.1-75110"
{"level":"debug","message":"/login (req[accept-language]=de-DE)","service":"bonob","timestamp":"2026-04-18 10:39:47"}
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:47 +0000] "POST /login HTTP/1.1" 200 23801 "https://bonob.<domain>.<tld>/login?linkCode=*********" "Mozilla/5.0 (Android 8.1.0; Mobile; rv:109.0) Gecko/111.0 Firefox/111.0"
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:48 +0000] "GET /navidrome-ish/index-B3wIDoCy.css HTTP/1.1" 304 - "https://bonob.<domain>.<tld>/login" "Mozilla/5.0 (Android 8.1.0; Mobile; rv:109.0) Gecko/111.0 Firefox/111.0"
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:48 +0000] "GET /navidrome-ish/android-icon-192x192-D_ka5daf.png HTTP/1.1" 304 - "https://bonob.<domain>.<tld>/login" "Mozilla/5.0 (Android 8.1.0; Mobile; rv:109.0) Gecko/111.0 Firefox/111.0"
{"level":"debug","message":{"data":"Handling POST on /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:51"}
{"level":"debug","message":{"data":"<s:Envelope xmlns:s=\"http://schemas.xmlsoap.org/soap/envelope/\"><s:Header><credentials xmlns=\"http://www.sonos.com/Services/1.1\"><deviceId>00-00-00-00-00-00:0</deviceId><deviceProvider>Sonos</deviceProvider></credentials></s:Header><s:Body><getDeviceAuthToken xmlns=\"http://www.sonos.com/Services/1.1\"><householdId>Sonos_*********</householdId><linkCode>*********</linkCode></getDeviceAuthToken></s:Body></s:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:51"}
{"level":"debug","message":{"data":"Attempting to bind to /ws/sonos","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:51"}
{"level":"debug","message":{"data":"Trying SonosSoap from path /Test/TestService.php","level":"info"},"service":"bonob","timestamp":"2026-04-18 10:39:51"}
{"level":"debug","message":{"data":"<?xml version=\"1.0\" encoding=\"utf-8\"?><soap:Envelope xmlns:soap=\"http://schemas.xmlsoap.org/soap/envelope/\"  xmlns:tns=\"http://www.sonos.com/Services/1.1\"><soap:Body><getDeviceAuthTokenResponse xmlns=\"http://www.sonos.com/Services/1.1\"><getDeviceAuthTokenResult><authToken>*********</authToken><userInfo><nickname>*********</nickname><userIdHashCode>*********</userIdHashCode></userInfo></getDeviceAuthTokenResult></getDeviceAuthTokenResponse></soap:Body></soap:Envelope>","level":"debug"},"service":"bonob","timestamp":"2026-04-18 10:39:51"}
::ffff:10.2.2.7 - - [18/Apr/2026:08:39:51 +0000] "POST /ws/sonos HTTP/1.1" 200 - "-" "Linux UPnP/1.0 Sonos/94.1-75110"
::1 - - [18/Apr/2026:08:40:10 +0000] "GET /about HTTP/1.1" 200 38 "-" "Wget/1.21.3"
::1 - - [18/Apr/2026:08:40:40 +0000] "GET /about HTTP/1.1" 200 38 "-" "Wget/1.21.3"

It looks like bonob successfully completes OAuth + token generation but Sonos does not finalize the account linking. What am I missing?