Learning Objectives:
- Remember who you are in difficult communication situations
- Stay focused by identifying your purpose before distractions arise
- Choose effective message forms by clarifying your intentions
Personal Compass: A Three-Step Process
-
Decide who you are
- Create "I am..." statements to define your identity
-
Decide why you're here
- Identify your purpose with "I'm here to..." statements
-
Decide what you want
- Clarify your goals with "I want..." statements
Putting It All Together
Create your personal compass by combining:
- Who you are
- Why you're here
- What you want
Practical Application
Place your personal compass in visible locations:
- On your wall
- On your fridge
- On your badge
- In your wallet
- On the door
- On your phone
By following these steps and keeping your personal compass visible, you can stay focused during challenging communication situations and effectively convey your message