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Effective Communication Notes

Principle-Centered Communication

Key Principles

  1. I am in charge of every relationship in my life

    • Recognize patterns in relationships
    • Identify missing elements preventing progress
    • Take responsibility for difficult relationships
  2. There is only one relationship

  3. The only thing missing is what I'm not giving

Verbal Patterns for Implementation

The Hamburger Technique

  • When you...
  • I feel...
  • Because...

Navigational Phrases

  • Back up...
  • Turn around...
  • Different path...
  • Slow down... Stop...
  • Proceed with caution...

The Apology

  • Use "I apologize" instead of "I'm sorry"
  • State the cause and effect: "That I..."
  • Explain: "Because I..."

Relationship Assessment

  • Evaluate personal relationships
  • Assess professional relationships
  • Examine relationship with oneself

Goals and Outcomes

  • Establish power and control in relationships
  • Direct relationships towards desired outcomes
  • Infuse missing elements to move relationships forward

Remember: It's all about ME - take responsibility for your role in communication and relationships