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<!DOCTYPE html>
<html lang="en" dir="ltr">
<head>
<meta charset="UTF-8">
<script>if(location.search.includes('internal=1'))localStorage.setItem('_cf_internal','1');if(localStorage.getItem('_cf_internal')==='1')Object.defineProperty(window,'__cfBeacon',{get:()=>false,set:()=>{}});</script>
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Support - Readmigo</title>
<meta name="description" content="Get help with Readmigo. Contact support, FAQs, and troubleshooting guides.">
<!-- Open Graph -->
<meta property="og:title" content="Support - Readmigo">
<meta property="og:description" content="Get help with Readmigo. Contact support, FAQs, and troubleshooting guides.">
<meta property="og:type" content="website">
<meta property="og:url" content="https://readmigo.app/support">
<!-- Favicon -->
<link rel="icon" type="image/x-icon" href="/assets/favicon.ico">
<!-- Tailwind CSS -->
<script src="https://cdn.tailwindcss.com"></script>
<script>
tailwind.config = {
theme: {
extend: {
colors: {
primary: '#7C8DF5',
'primary-dark': '#6B7AE8',
secondary: '#B9B3F5',
'brand-blue': '#8BB9FF',
'brand-purple': '#B9B3F5',
'brand-pink': '#F6B6E8',
'text-primary': '#2D2E4A',
'text-secondary': '#6B6F9C',
'bg-light': '#F7F8FD',
'bg-subtle': '#EEF0FA',
}
}
}
}
</script>
<style>
.gradient-bg { background: linear-gradient(135deg, #8BB9FF 0%, #B9B3F5 50%, #F6B6E8 100%); }
.text-gradient { background: linear-gradient(135deg, #8BB9FF 0%, #B9B3F5 50%, #F6B6E8 100%); -webkit-background-clip: text; -webkit-text-fill-color: transparent; background-clip: text; }
.btn-gradient { background: linear-gradient(135deg, #8BB9FF 0%, #B9B3F5 50%, #F6B6E8 100%); }
.btn-gradient:hover { background: linear-gradient(135deg, #7AABFF 0%, #A8A2E6 50%, #E5A5D7 100%); }
#mobile-menu { display: none; }
#mobile-menu.open { display: block; }
</style>
<script src="js/posthog.js"></script>
<script src="js/tracking.js"></script>
</head>
<body class="bg-white text-text-primary antialiased">
<!-- Header -->
<header class="fixed top-0 left-0 right-0 bg-white z-50 border-b border-gray-100/60">
<nav class="max-w-6xl mx-auto px-6 py-3.5 flex items-center justify-between">
<a href="/" class="flex items-center gap-2.5">
<img src="/assets/logo.png" alt="Readmigo" class="w-8 h-8 rounded-lg">
<span class="text-xl font-bold text-gradient">Readmigo</span>
</a>
<div class="hidden md:flex items-center gap-8">
<a href="/free-reading" class="text-gradient font-semibold transition text-sm" data-i18n="nav_freebooks">Free Books</a>
<a href="/#products" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_products">Products</a>
<a href="/#features" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_features">Features</a>
<a href="/about" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_about">About</a>
<a href="https://blog.readmigo.app" target="_blank" rel="noopener" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_blog">Blog</a>
<a href="/support" class="text-text-primary font-semibold transition text-sm" data-i18n="nav_support">Support</a>
</div>
<div class="hidden md:flex items-center gap-4">
<!-- GitHub -->
<a href="https://github.com/readmigo" target="_blank" rel="noopener" class="text-text-secondary hover:text-text-primary transition" aria-label="GitHub">
<svg class="w-5 h-5" fill="currentColor" viewBox="0 0 24 24"><path d="M12 0c-6.626 0-12 5.373-12 12 0 5.302 3.438 9.8 8.207 11.387.599.111.793-.261.793-.577v-2.234c-3.338.726-4.033-1.416-4.033-1.416-.546-1.387-1.333-1.756-1.333-1.756-1.089-.745.083-.729.083-.729 1.205.084 1.839 1.237 1.839 1.237 1.07 1.834 2.807 1.304 3.492.997.107-.775.418-1.305.762-1.604-2.665-.305-5.467-1.334-5.467-5.931 0-1.311.469-2.381 1.236-3.221-.124-.303-.535-1.524.117-3.176 0 0 1.008-.322 3.301 1.23.957-.266 1.983-.399 3.003-.404 1.02.005 2.047.138 3.006.404 2.291-1.552 3.297-1.23 3.297-1.23.653 1.653.242 2.874.118 3.176.77.84 1.235 1.911 1.235 3.221 0 4.609-2.807 5.624-5.479 5.921.43.372.823 1.102.823 2.222v3.293c0 .319.192.694.801.576 4.765-1.589 8.199-6.086 8.199-11.386 0-6.627-5.373-12-12-12z"/></svg>
</a>
<!-- Language dropdown -->
<div class="relative">
<button id="lang-toggle" class="flex items-center gap-1 text-sm text-text-secondary hover:text-text-primary transition cursor-pointer">
<svg class="w-4 h-4" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M21 12a9 9 0 01-9 9m9-9a9 9 0 00-9-9m9 9H3m9 9a9 9 0 01-9-9m9 9c1.657 0 3-4.03 3-9s-1.343-9-3-9m0 18c-1.657 0-3-4.03-3-9s1.343-9 3-9m-9 9a9 9 0 019-9"/></svg>
<span id="lang-current">English</span>
<svg class="w-3.5 h-3.5" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/></svg>
</button>
<div id="lang-menu" class="hidden absolute right-0 mt-2 w-44 bg-white rounded-xl shadow-lg border border-gray-100 py-2 z-50 max-h-80 overflow-y-auto"></div>
</div>
</div>
<button id="mobile-menu-btn" class="md:hidden p-2 text-text-secondary hover:text-text-primary">
<svg class="w-6 h-6" fill="none" stroke="currentColor" viewBox="0 0 24 24"><path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M4 6h16M4 12h16M4 18h16"/></svg>
</button>
</nav>
<div id="mobile-menu" class="md:hidden bg-white border-t border-gray-100 px-6 py-4">
<div class="flex flex-col gap-4">
<a href="/free-reading" class="text-gradient font-semibold transition text-sm" data-i18n="nav_freebooks">Free Books</a>
<a href="/#products" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_products">Products</a>
<a href="/#features" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_features">Features</a>
<a href="/about" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_about">About</a>
<a href="https://blog.readmigo.app" target="_blank" rel="noopener" class="text-text-secondary hover:text-text-primary transition text-sm font-medium" data-i18n="nav_blog">Blog</a>
<a href="/support" class="text-text-primary font-semibold transition text-sm" data-i18n="nav_support">Support</a>
</div>
</div>
</header>
<!-- Content -->
<main class="pt-24 pb-16 px-6">
<div class="max-w-4xl mx-auto">
<h1 class="text-3xl font-bold mb-2">Help & Support</h1>
<p class="text-text-secondary mb-8">We're here to help you get the most out of Readmigo.</p>
<!-- Contact -->
<section class="mb-12 p-6 bg-gradient-to-r from-indigo-50 to-purple-50 rounded-2xl">
<h2 class="text-xl font-semibold mb-4">Contact Us</h2>
<div class="flex items-center gap-4">
<div class="w-12 h-12 bg-primary/10 rounded-xl flex items-center justify-center">
<svg class="w-6 h-6 text-primary" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M3 8l7.89 5.26a2 2 0 002.22 0L21 8M5 19h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v10a2 2 0 002 2z"/>
</svg>
</div>
<div>
<p class="text-text-secondary text-sm">Email us at</p>
<a href="mailto:support@readmigo.app" class="text-primary font-medium hover:underline">support@readmigo.app</a>
</div>
</div>
<p class="mt-4 text-sm text-text-secondary">We typically respond within 1-2 business days.</p>
</section>
<!-- FAQ -->
<section class="mb-12">
<h2 class="text-xl font-semibold mb-6">Frequently Asked Questions</h2>
<div class="space-y-4">
<!-- Free Books -->
<details class="group bg-bg-light rounded-xl p-4" open>
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
Are the books really free?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Yes! All 100,000+ classic English books in Readmigo are completely free to read — no subscription required. Chapters are automatically cached as you read, so you can continue offline. AI word explanations and content Q&A are also free for all users.</p>
</details>
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
What's the difference between Free and Pro?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<div class="mt-3 text-text-secondary">
<p class="mb-2"><strong>Free for everyone:</strong> Full book library, AI features, 30 minutes of daily audio (TTS + audiobooks), and automatic chapter caching for offline reading.</p>
<p><strong>Pro subscribers get:</strong> Unlimited audio listening, cross-device data sync (highlights, progress, notes), cloud backup, one-click full book download, AES-256 data encryption, and advanced reading stats.</p>
</div>
</details>
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
How does the 30-minute daily audio work?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Free users get 30 minutes of audio per day, shared between text-to-speech (TTS) and audiobook playback. The timer resets at midnight in your local timezone. That's about 15 hours per month — enough to finish a short novel. Pro subscribers have unlimited audio with no daily cap.</p>
</details>
<!-- Account -->
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
How do I create an account?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">You can create an account using Sign in with Apple, Google Sign In, or email registration. Simply open the app and tap "Get Started" to begin.</p>
</details>
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
How do I delete my account?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Go to Settings → Account → Delete Account. You can also request deletion by emailing <a href="mailto:support@readmigo.app" class="text-primary hover:underline">support@readmigo.app</a>. <a href="/support/account-deletion" class="text-primary hover:underline">Learn more →</a></p>
</details>
<!-- Subscription -->
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
How do I cancel my subscription?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<div class="mt-3 text-text-secondary">
<p class="mb-2"><strong>On iPhone:</strong></p>
<ol class="list-decimal list-inside space-y-1 mb-3">
<li>Open Settings app</li>
<li>Tap your Apple ID at the top</li>
<li>Tap Subscriptions</li>
<li>Find Readmigo and tap Cancel</li>
</ol>
<p class="mb-2"><strong>On Android:</strong></p>
<ol class="list-decimal list-inside space-y-1">
<li>Open Google Play Store</li>
<li>Tap Menu → Subscriptions</li>
<li>Find Readmigo and tap Cancel</li>
</ol>
</div>
</details>
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
How do I restore my purchase?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Go to Settings → Restore Purchases in the app. Make sure you're signed in with the same Apple ID or Google account used for the original purchase.</p>
</details>
<!-- Features -->
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
Are AI features free?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Yes! AI word explanations, sentence analysis, and content Q&A are completely free for all users with no daily limits.</p>
</details>
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
Does Readmigo work offline?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Yes! Chapters are automatically cached as you read, so you can always pick up where you left off — even without internet. Pro subscribers can also download entire books with a single tap for complete offline access. AI features require an internet connection.</p>
</details>
<!-- Reading -->
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
How do I sync my reading progress across devices?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Cross-device sync is a Pro feature. With a Pro subscription, your highlights, reading progress, notes, and bookshelf sync automatically across all your devices. Your reading data is silently saved from day one, so when you subscribe, everything appears instantly.</p>
</details>
<details class="group bg-bg-light rounded-xl p-4">
<summary class="font-medium cursor-pointer list-none flex items-center justify-between">
Which platforms is Readmigo available on?
<svg class="w-5 h-5 text-text-secondary group-open:rotate-180 transition-transform" fill="none" stroke="currentColor" viewBox="0 0 24 24">
<path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M19 9l-7 7-7-7"/>
</svg>
</summary>
<p class="mt-3 text-text-secondary">Readmigo is available on <a href="https://apps.apple.com/app/readmigo/id6740539519" class="text-primary hover:underline">iOS (App Store)</a>, <a href="https://play.google.com/store/apps/details?id=com.readmigo.app" class="text-primary hover:underline">Android (Google Play)</a>, and <a href="https://web.readmigo.app" class="text-primary hover:underline">Web browser</a>.</p>
</details>
</div>
</section>
<!-- Quick Links -->
<section class="grid md:grid-cols-2 gap-4">
<a href="/support/account-deletion" class="block p-6 bg-bg-light rounded-xl hover:bg-bg-subtle transition">
<h3 class="font-semibold mb-2">Delete Account</h3>
<p class="text-sm text-text-secondary">Learn how to delete your account and data</p>
</a>
<a href="/privacy" class="block p-6 bg-bg-light rounded-xl hover:bg-bg-subtle transition">
<h3 class="font-semibold mb-2">Privacy Policy</h3>
<p class="text-sm text-text-secondary">How we handle your data</p>
</a>
<a href="/terms" class="block p-6 bg-bg-light rounded-xl hover:bg-bg-subtle transition">
<h3 class="font-semibold mb-2">Terms of Service</h3>
<p class="text-sm text-text-secondary">Our terms and conditions</p>
</a>
<a href="mailto:support@readmigo.app" class="block p-6 bg-bg-light rounded-xl hover:bg-bg-subtle transition">
<h3 class="font-semibold mb-2">Email Support</h3>
<p class="text-sm text-text-secondary">Get help from our team</p>
</a>
</section>
</div>
</main>
<!-- Footer -->
<footer class="pt-16 pb-8 px-6 bg-[#0a0a1a] text-gray-400 border-t border-white/5">
<div class="max-w-6xl mx-auto">
<div class="flex flex-col md:flex-row md:items-start md:justify-between gap-10 mb-12">
<div class="max-w-xs">
<a href="/" class="flex items-center gap-2.5 mb-3">
<picture>
<source srcset="/assets/logo.webp" type="image/webp">
<img src="/assets/logo.png" alt="Readmigo" class="w-8 h-8 rounded-lg" width="32" height="32">
</picture>
<span class="text-xl font-bold text-gradient">Readmigo</span>
</a>
<p class="text-sm text-gray-500 leading-relaxed" data-i18n="footer_tagline">AI-powered English reading and learning for everyone.</p>
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