Please call connect first

[SCHMACDL]

What version of Music Assistant has the issue?

2.7.11

How is the MA server installed?

Home Assistant OS Addon

Mandatory: Carefully read the Troubleshooting FAQ and confirm that

• I have examined the logs and tried to resolve this issue
• I have fixed any errors or warnings in the logs that relate to tags
• I am not running MA across a VPN, VLAN, subnet, behind a firewall, or using local SSL or have any other complex network setup
• I am not using or have disabled tools such as AdGuard, Pi-hole or pfSense and retested
• I have checked my network setup to ensure mDNS/multicast is not being blocked
• I have reviewed the Open and Closed Issues and Discussions
• I have reviewed the applicable player or music provider documentation
• I have reviewed the MA Status Page
• I have tried restarting MA and rebooting the host

As Applicable: Carefully read the Troubleshooting FAQ and confirm that

• If using HA, I have confirmed the internal URL is set correctly
• I have tried a wired connection for issues related to interrupted or poor playback quality
• If the problem relates to a device then I have checked the device settings
• If it is a frontend issue, I have tried a different widely used browser
• For voice problems, I have sought help elsewhere before returning here
• For playback problems, I have recycled power to the physical device

The problem

I

I am experiencing a persistent issue with Music Assistant after the latest updates. When I try to save or reload providers, I get a popup error: "Please call connect first". In the logs, this shows as: ERROR (MainThread) [music_assistant.webserver] Error handling message: config/providers/save: Please call connect first.
​To Reproduce
​Access Home Assistant via Nabu Casa remote URL (*.ui.nabu.casa). It's the same in local url.
​Open Music Assistant.
​Go to Settings > Providers.
​Try to save a configuration or interact with the Home Assistant provider (which shows "Requires special attention").
​The error popup appears.

How to reproduce

When I start Music Assitant

Music Providers

For the music its no problem

Player Providers

No problem

Full log output

Additional information

Nothing to say

What version of Home Assistant Core (if used) are your running

2026.3.3

What type of installation are you running?

Home Assistant OS

On what type of hardware are you running?

Raspberry Pi

Have you included ALL of the information specified in the Troubleshooting FAQ or explained why you cannot

• Yes

[OzGav]

So this continued to happen after you rebooted the host?

[SCHMACDL]

Yes. The same after unplugging...

[MarvinSchenkel]

Looks like MA cannot access your HA instance (hence the red error near your HA provider). Can you try reloading that plugin and tell me what you see in the log when you do so?

[SCHMACDL]

It's done:
2026-03-23 13:39:59.654 INFO (MainThread) [music_assistant.webserver] WebSocket client authenticated as homeassistant_system
2026-03-23 13:40:22.870 INFO (MainThread) [music_assistant.webserver] WebSocket client authenticated as homeassistant_system
2026-03-23 13:16:03.399 WARNING (MainThread) [music_assistant.sonos] Failed to connect to Sonos player: Cannot connect to host 10.0.0.21:1443 ssl:<ssl.SSLContext object at 0x7f5ef6a710> [Connect call failed ('10.0.0.21', 1443)]
2026-03-23 13:25:01.159 WARNING (MainThread) [music_assistant.sonos] Failed to connect to Sonos player: Cannot connect to host 10.0.0.64:1443 ssl:<ssl.SSLContext object at 0x7f5ef6bbb0> [Connect call failed ('10.0.0.64', 1443)]
2026-03-23 13:39:59.654 INFO (MainThread) [music_assistant.webserver] WebSocket client authenticated as homeassistant_system
2026-03-23 13:40:22.870 INFO (MainThread) [music_assistant.webserver] WebSocket client authenticated as homeassistant_system
2026-03-23 13:41:45.206 INFO (MainThread) [aiosendspin.server.client.unknown-127.0.0.1] Connection established
2026-03-23 13:41:45.207 INFO (MainThread) [aiosendspin.models.core] client/hello message used deprecated field names (player_support), please update client to use (player@v1_support) instead
2026-03-23 13:41:45.207 INFO (MainThread) [aiosendspin.server.client.unknown-127.0.0.1] Received client/hello
2026-03-23 13:41:45.207 INFO (MainThread) [aiosendspin.server.client.unknown-127.0.0.1] Client ID set to ma_qtolp6cgj5
2026-03-23 13:41:45.237 INFO (MainThread) [music_assistant.players] Player registered: ma_qtolp6cgj5/ma_qtolp6cgj5