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[feature]: Allow video attachments in ticket comments #7867

@maditya409

Description

@maditya409

Is there an existing issue for this?

  • I have searched the existing issues

Summary

Currently, Plane does not support attaching videos directly in ticket comments.
In QA workflows, especially when failing a ticket, it is critical to attach short screen recordings to demonstrate bugs clearly.

Right now, the workaround is to upload videos to Google Drive/Dropbox and paste links in comments.
However, this is inefficient and makes tickets harder to track.

Feature Request:

  • Support direct upload of video files (e.g., .mp4, .mov, .webm) in comments.

    Benefits:

  • QA → Developer communication becomes faster.

  • No reliance on external links.

  • Easier debugging and ticket tracking.

Why should this be worked on?

Video attachments are critical for QA, product, and developer collaboration.
When reporting bugs, a short screen recording often communicates the issue far better than text or screenshots.

Without direct video uploads in comments:
• QA engineers must upload videos to external platforms (Google Drive, Dropbox, etc.).
• Developers then need to open external links, which is time-consuming and sometimes restricted by permissions.
• Over time, external links may expire, leaving tickets incomplete.

Adding direct video support will:
• Improve clarity of bug reports.
• Save time for QA and developers.
• Ensure long-term accessibility of test evidence inside Plane.
• Make Plane a more complete end-to-end issue tracking system.

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