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No paper accounts found #281

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No paper accounts found#281
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bugSomething isn't working

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@mdamo
mdamo
opened on Apr 14, 2026

Hi All,

After April. 8, the changes on the autenthication broke my code
My authentication process is not establishing>

account {"authenticated":true,"established":false,"competing":false,"connected":true,"message":"","MAC":"XXX","serverInfo":{"serverName":null,"serverVersion":null},"hardware_info":"YYY","fail":""}

2026-04-14 09:05:50,389|I| Gateway running and authenticated, session id: c08a4d32a0ef7e6f7a977d9800e74fc2, server name: None
09:05:50.404 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.ssl.SslHandler - [id: 0xa4a56b35, L:/x.x.x.x:5000 - R:/x.x.x.x:50176] HANDSHAKEN: TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
09:05:50.405 [vert.x-eventloop-thread-0] INFO HttpMessageLogger - -> GET /v1/portal/sso/validate
09:05:50.406 [vert.x-eventloop-thread-0] DEBUG HttpMessageLogger - fwd headers [User-Agent: Python-urllib/3.11, Connection: close, Cookie: REDACTED
09:05:50.452 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.ssl.SslHandler - [id: 0x7bfef5d2, L:/x.x.x.x:49860 - R:api.ibkr.com/x.x.x.x:443] HANDSHAKEN: TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
09:05:50.590 [vert.x-eventloop-thread-0] INFO ibgroup.web.core.clientportal.gw.services.BaseServiceProxy - -> GET /v1/portal/sso/validate,200|185ms
09:05:50.590 [vert.x-eventloop-thread-0] INFO HttpMessageLogger - <- 200 GET /v1/portal/sso/validate
09:05:50.591 [vert.x-eventloop-thread-0] DEBUG HttpMessageLogger - body size 637
09:06:00.142 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:00.142 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=37
09:06:00.142 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"topic":"system","hb":1776171960124}
09:06:00.142 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=37
09:06:02.586 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=9
09:06:02.586 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=0
09:06:02.586 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=10 length=0
09:06:10.142 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:10.142 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=37
09:06:10.142 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"topic":"system","hb":1776171970124}
09:06:10.142 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=37
09:06:14.298 [vert.x-eventloop-thread-0] INFO HttpMessageLogger - -> request: /v1/api/tickle
09:06:14.333 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.ssl.SslHandler - [id: 0x5d4294d5, L:/x.x.x.x:54290 - R:api.ibkr.com/x.x.x.x:443] HANDSHAKEN: TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
09:06:14.441 [vert.x-eventloop-thread-0] INFO ibgroup.web.core.clientportal.gw.services.BaseServiceProxy - -> GET /v1/api/tickle,200|143ms
09:06:14.442 [vert.x-eventloop-thread-0] INFO HttpMessageLogger - -> GET /v1/api/tickle,200|143ms
09:06:14.442 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.services.ClientPortalService - tickle {"session":"REDACTED","ssoExpires":355102,"collission":false,"userId":REDACTED,"hmds":{"error":"no bridge"},"iserver":{"authStatus":{"authenticated":true,"established":false,"competing":false,"connected":true,"message":"","MAC":"REDACTED","serverInfo":{"serverName":null,"serverVersion":null},"hardware_info":"REDACTED"}}}
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=16
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: umd+713437851+{}
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=16
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=12
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: umd+12915+{}
09:06:16.279 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=12
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=15
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: umd+37792836+{}
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=15
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=15
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: umd+46970422+{}
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=15
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=16
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: umd+498843743+{}
09:06:16.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=16
09:06:18.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:18.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=62
09:06:18.280 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: smd+713437851+{"fields": ["31", "84", "85", "86", "88", "89"]}
09:06:18.280 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=62
09:06:18.376 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:18.376 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=48
09:06:18.376 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"error":"No accounts","code":500,"topic":"smd"}
09:06:18.376 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=48
09:06:20.150 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:20.150 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=37
09:06:20.150 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"topic":"system","hb":1776171980124}
09:06:20.150 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=37
09:06:20.282 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:20.282 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=62
09:06:20.282 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: smd+713437851+{"fields": ["31", "84", "85", "86", "88", "89"]}
09:06:20.282 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=62
09:06:20.333 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:20.333 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=48
09:06:20.333 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"error":"No accounts","code":500,"topic":"smd"}
09:06:20.333 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=48
09:06:22.285 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:22.285 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=62
09:06:22.285 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: smd+713437851+{"fields": ["31", "84", "85", "86", "88", "89"]}
09:06:22.285 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=62
09:06:22.335 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:22.335 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=48
09:06:22.335 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"error":"No accounts","code":500,"topic":"smd"}
09:06:22.335 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=48
09:06:24.290 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:24.290 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=62
09:06:24.290 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: smd+713437851+{"fields": ["31", "84", "85", "86", "88", "89"]}
09:06:24.290 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=62
09:06:24.328 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:24.328 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=48
09:06:24.328 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"error":"No accounts","code":500,"topic":"smd"}
09:06:24.328 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=48
09:06:26.300 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=1
09:06:26.300 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=62
09:06:26.301 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - user message received from front-end: smd+713437851+{"fields": ["31", "84", "85", "86", "88", "89"]}
09:06:26.301 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=1 length=62
09:06:26.347 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame opCode=2
09:06:26.347 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameDecoder - Decoding WebSocket Frame length=48
09:06:26.348 [vert.x-eventloop-thread-0] DEBUG ibgroup.web.core.clientportal.gw.http.GwWebsocketHandler - Websocket Proxy response body: {"error":"No accounts","code":500,"topic":"smd"}
09:06:26.348 [vert.x-eventloop-thread-0] DEBUG io.netty.handler.codec.http.websocketx.WebSocket08FrameEncoder - Encoding WebSocket Frame opCode=2 length=48

I expected to find my accounts. The accounts are their because I was able to access by browser

it could be IBRK problem too.

Environment IBeam version: 
ibeam docker version 5.11

Thanks for any help

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