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docs: update SSO FAQ with password-based auth for subaccount users (#827)
Co-authored-by: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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content/docs/my-account-and-profile/sso.md

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lastUpdated: "04/25/2025"
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lastUpdated: "03/18/2026"
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title: "Single Sign-On (SSO)"
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description: "How to enable Single Sign-On (SSO) in SparkPost."
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### After I enable SSO for my company, will SSO be enabled automatically for any new users added after that point?
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Yes, after you enable SSO for your company, newly added users will automatically have SSO enabled. If you do not want a new user to have SSO enabled, you must create the new user and then disable SSO.
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*Note: When inviting a subaccount user, you can now check the "Allow password-based authentication" option on the invite form to let that user sign in with a password instead of SSO, without needing the create-then-disable workaround.*
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### Is there a default user role for new SSO users?
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No, there is no default user role - role is decided by the admin user when adding each new user.
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### Can the user role be changed after a SSO user has been created?
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Yes, an admin user can change the user role for any user (including SSO users) at any time.
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### Can subaccount users use password-based authentication on an SSO-enabled account?
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Yes. When inviting a subaccount user on an SSO-enabled account, you can check the "Allow password-based authentication" option on the invite form. This allows the user to sign in with a password instead of Single Sign-On (SSO).
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![](media/sso/allow_password_auth_checkbox.png)
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### Is there a way to bypass SSO once it's enabled?
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An admin can disable SSO by following the steps in the "Disable Single Sign-On" section above.
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