diff --git a/OneSignalSDK/onesignal/core/src/main/java/com/onesignal/user/internal/LoginHelper.kt b/OneSignalSDK/onesignal/core/src/main/java/com/onesignal/user/internal/LoginHelper.kt
index ae45985dfc..f14f4bf87e 100644
--- a/OneSignalSDK/onesignal/core/src/main/java/com/onesignal/user/internal/LoginHelper.kt
+++ b/OneSignalSDK/onesignal/core/src/main/java/com/onesignal/user/internal/LoginHelper.kt
@@ -25,10 +25,7 @@ class LoginHelper(
             currentIdentityExternalId = identityModelStore.model.externalId
             currentIdentityOneSignalId = identityModelStore.model.onesignalId
 
-            if (currentIdentityExternalId == externalId) {
-                return
-            }
-
+            // always create a user on login in case of externalId being removed in backend
             // TODO: Set JWT Token for all future requests.
             userSwitcher.createAndSwitchToNewUser { identityModel, _ ->
                 identityModel.externalId = externalId
diff --git a/OneSignalSDK/onesignal/core/src/test/java/com/onesignal/user/internal/LoginHelperTests.kt b/OneSignalSDK/onesignal/core/src/test/java/com/onesignal/user/internal/LoginHelperTests.kt
index a501e73bcf..e1449f2022 100644
--- a/OneSignalSDK/onesignal/core/src/test/java/com/onesignal/user/internal/LoginHelperTests.kt
+++ b/OneSignalSDK/onesignal/core/src/test/java/com/onesignal/user/internal/LoginHelperTests.kt
@@ -37,7 +37,9 @@ class LoginHelperTests : FunSpec({
         Logging.logLevel = LogLevel.NONE
     }
 
-    test("login with same external id returns early without creating user") {
+    // in the event of externalId being removed in the backend, SDK needs to send a CreateUser request
+    // to restore the externalId for the subscription
+    test("login with same external id still creates a user") {
         // Given
         val mockIdentityModelStore =
             MockHelper.identityModelStore { model ->
@@ -64,9 +66,9 @@ class LoginHelperTests : FunSpec({
             loginHelper.login(currentExternalId)
         }
 
-        // Then - should return early without any operations
-        verify(exactly = 0) { mockUserSwitcher.createAndSwitchToNewUser(suppressBackendOperation = any(), modify = any()) }
-        coVerify(exactly = 0) { mockOperationRepo.enqueueAndWait(any()) }
+        // Then - should create a user and send a request
+        verify(exactly = 1) { mockUserSwitcher.createAndSwitchToNewUser(suppressBackendOperation = any(), modify = any()) }
+        coVerify(exactly = 1) { mockOperationRepo.enqueueAndWait(any()) }
     }
 
     test("login with different external id creates and switches to new user") {