diff --git a/conditional-access-policies.md b/conditional-access-policies.md
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+# Microsoft-Managed Conditional Access Policies (CAPs) in Entra ID
+
+Microsoft has introduced Conditional Access policies (CAPs) that may affect your sign-in experience. These policies enforce additional security checks based on detected risks.
+
+If additional verification is required, you may be asked to:
+- Perform multifactor authentication (MFA) again.
+- Reauthenticate even if you are already signed in.
+
+This helps protect your account from potential threats.
+
+---
+
+## What to do if prompted for additional authentication
+
+- Complete the MFA prompt or reauthentication as instructed.
+- If you face issues or believe the prompt was triggered incorrectly, contact the Support Team.
+
+Tips to ensure smooth access:
+- Keep your authentication methods up to date.
+- Use trusted devices and networks where possible.
+
+---
+
+## Summary of Actions
+
+| Policy | Action |
+| :----- | :----- |
+| Risky sign-in MFA | Enable in Production in April 2025 release. Exclude root accounts. |
+| Admin portal MFA | Turn off Microsoft CAP. Update internal "Require Admin MFA" CAP to cover new roles. |
+
+---
+
+For more information, refer to the [Microsoft Message Center](https://aka.ms/m365messagecenter).
+
+If you need help, raise a [service request](https://go.gov.sg/seed-techpass-support).
diff --git a/docs/_sidebar.md b/docs/_sidebar.md
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 - **TechPass support resources**
   - [TechPass status](/support/techpass-status.md)
   - [Raise a service request](raise-a-service-request)
+  - [Conditional Access Policies](conditional-access-policies)
   - [FAQs](/support/overview)
   - [Terms and policies](terms-and-policies)
   - [Glossary](glossary)