why i cant pay?

[ID0pe]

Is your feature request related to a problem or weakness of addon? Please describe.

i used to pay every month now i m having issue paying i get this message: 'Payment was not completed correctly. Please repeat payment process.'

Describe the solution you'd like

i don't care how but i want to subscribe like i did before

Describe alternatives you've considered

No response

Additional information

No response

[agajdosi]

Ping @nutrie23 @karolinahuserkova.

[nutrie23]

Dear @ID0pe ,
sorry to hear about your troubles. Please can you send us an email address you used to register to BlenderKit? Without it I can't continue whatsoever.

All the best
Ondřej

[ID0pe]

hello The email is ***@***.*** Thank you

…

On Tue, Oct 14, 2025 at 4:13 PM Ondřej Hána ***@***.***> wrote: *nutrie23* left a comment (BlenderKit/platform#42) <#42 (comment)> Dear @ID0pe <https://github.com/ID0pe> , sorry to hear about your troubles. Please can you send us an email address you used to register to BlenderKit? Without it I can't continue whatsoever. All the best Ondřej — Reply to this email directly, view it on GitHub <#42 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWUKUGSHIF3KEYPV7BC7M5T3XTZGZAVCNFSM6AAAAACJD3YEBGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTIMBRG42DEMBSGQ> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[agajdosi]

Hi @ID0pe, the email got redacted by the Github system. Please send us an email to admin(at)blenderkit.com and paste a reference to this issue, so we can link it. Thank you so much.