SecurityException when launching Microsoft Edge from Work Profile (User 10) in device-farm + UiAutomator2

[LingeshSD]

Hi Everyone,

I’m trying to create an Appium session for Microsoft Edge installed in an Android Work Profile on a device-farm setup, but session creation fails with a permission error when Appium tries to access user 10.

Environment
Appium: 3.2.0
device-farm: 11.2.8
UiAutomator2 driver: 6.6.1
Device: Android device in device-farm
Target app: Microsoft Edge in Work Profile
Work profile user: 10
Capabilities used

appium:deviceName = e8161571
appium:automationName = UiAutomator2
appium:msedgedriverExecutable = C:\Users\casqa001\Downloads\edgedriver_win64\msedgedriver.exe
appium:autoGrantPermissions = true
appium:ignoreHiddenApiPolicyError = true
appium:appPackage = com.company.app
appium:appActivity = com.company.app.MainActivity
appium:noReset = true
custom:profile = work

Error
While trying to access the work profile app, ADB throws:

java.lang.SecurityException: Shell does not have permission to access user 10
com.android.server.am.ActivityManagerService.handleIncomingUser
com.android.server.pm.PackageManagerShellCommand.translateUserId

What I’m trying to do

I want Appium/device-farm to launch or attach to Microsoft Edge inside the Work Profile and create a session successfully.

Questions

Does device-farm 11.2.8 support launching apps from an Android Work Profile?

Is there a supported way to create a session for a Work Profile app like Edge?

Is there any capability or workaround recommended for handling --user 10 / work-profile isolation?

Is this limitation expected in device-farm, or is there a known fix/configuration change?

Any guidance or workaround would be appreciated. Thanks!